Every tool you need.
Nothing you don't.
From automated label generation to smart routing rules and live tracking — here's a complete breakdown of what SendWay does and how it works.
Order Management
Everything you need to manage orders in one place
Import, view, and fulfil orders from all your sales channels without switching between platforms. SendWay gives you a unified order view with powerful filters, bulk actions, and real-time status updates.
- Auto-import orders from Shopify, WooCommerce, eBay, Amazon, Magento & more
- Bulk select and ship hundreds of orders in one click
- Filter by status, courier, store, or date range
- Manual order creation for phone/in-person orders
- Full order history with shipment tracking timeline
- Partial shipment support for split orders
Automated Label Generation
Generate shipping labels in seconds, not minutes
SendWay connects directly to your courier APIs so labels are generated and ready to print instantly. Support for thermal label printers, standard A4, and ePrint-compatible printers.
- Live API connection to 12 major couriers
- Thermal label printing (4×6" ZPL/PDF)
- Bulk print hundreds of labels at once
- ePrint integration — labels sent straight to your printer
- Auto-print on shipment creation
- Label re-print and rebook for any order
Smart Shipping Rules
Let the platform make routing decisions for you
Build automation rules that assign couriers and services automatically based on order characteristics. Save hours every week by eliminating manual decision-making.
- Route by weight, order value, destination country or postal region
- Assign cheapest, fastest, or balanced option automatically
- Rules priority system — higher priority rules take precedence
- Enable insurance and signature required per rule
- Exclude specific product tags from auto-routing
- Toggle rules on/off without deleting them
E-Commerce Integrations
Your stores, fully connected
Connect all your online stores and marketplaces with SendWay in minutes. Orders flow in automatically, and tracking is pushed back to each platform — all without any manual work.
- Shopify: Full webhook-based real-time sync
- WooCommerce, Magento, BigCommerce support
- eBay & Amazon marketplace order import
- Auto-fulfil orders with tracking back to storefront
- Per-store import settings and frequency controls
- Multi-store management — run all brands from one account
Shipping Analytics
Data that helps you make better decisions
Get deep visibility into your shipping operations with charts and metrics that highlight cost, performance, and trends. Know which couriers are performing, which days are busiest, and where you can save money.
- Daily, weekly, and monthly shipment volume trends
- Courier performance comparison (on-time %, cost/parcel)
- Busiest day of week analysis for staffing planning
- Cost per kg and profit margin breakdown
- Delayed shipment tracking and alerts
- AI-powered seasonal demand forecasting
Automated Invoicing
Get paid faster with automatic invoice generation
Automatically generate branded PDF invoices when orders ship and email them straight to customers. Configure VAT rates, payment terms, company branding, and more.
- Auto-generate invoices on shipment creation
- Branded PDF invoices with your logo and details
- Automatic email delivery to customers
- VAT, company number, and payment terms support
- Invoice history and re-send functionality
- Configurable invoice numbering prefix
Sent
Paid
Overdue
Team & Roles
Give your team the right access
Invite your warehouse staff, managers, and packers with role-based access control. Everyone sees only what they need, keeping your data secure and operations streamlined.
- Invite unlimited team members (Pro & Enterprise)
- Roles: Owner, Admin, Manager, Packer, Viewer
- Packers see orders but not financials
- Managers can create rules and manage couriers
- Audit trail of who shipped what and when
- Secure multi-tenant architecture
Live Delivery Tracking
Know where every parcel is, always
Automatic delivery status updates pulled from courier APIs keep your orders current without any manual checks. Flag potentially delayed shipments before customers even notice.
- Automatic delivery status polling every few hours
- Shipments flagged as delayed with risk scoring
- Real-time status: In transit, Out for delivery, Delivered
- Customer notification emails on delivery events
- Bulk delivery check with one click
- AI-powered delay risk prediction per order
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